Your company data stays protected, private and under your control.

01

What data RawTrack stores

RawTrack stores the information needed to operate stock and production workflows for your company.

• Company profile information such as company name, business type, email, phone, address, language, timezone and currency.
• Authorized user information such as name, email, role and account access status.
• Operational records such as raw materials, product recipes, production batches, stock movements, reports and low-stock alerts.
• Subscription, billing and activation information needed to manage trials, yearly access or lifetime access.

02

How the data is used

Data is used only for service purposes: to show dashboards, calculate production needs, deduct stock, generate reports, send notifications and manage the company account.

• RawTrack does not use production or stock data for advertising.
• RawTrack does not sell company data.
• Notifications are sent only for system purposes such as verification, password reset, low-stock alerts and account information.

03

Who can access company data

No unauthorized person should have access to your company information. Access is limited by role and company account.

• Company admins can access only the data that belongs to their own company.
• Super admin access is limited to account management, subscription status, support and required operational administration.
• Authorized platform staff may assist only when required for support, account administration or service obligations.

04

Protection and confidentiality

RawTrack treats company data as confidential business information and sets clear restrictions for its use and access.

• Each company has its own data space and users should not see information belonging to other companies.
• Data is used only to operate RawTrack and account-related services.
• Access to data is granted only according to role, responsibility and reasonable service need.
• Business information is protected through organizational measures and internal procedures designed to prevent unauthorized access.

05

Legal principles and compliance approach

Where applicable, RawTrack is designed around recognized privacy principles such as lawfulness, fairness, transparency, purpose limitation, data minimization, storage limitation, integrity, confidentiality and accountability.

• Data should be collected for clear business purposes connected to stock, production, notifications, billing and account support.
• Only data needed for the service should be collected and kept.
• Companies should inform their users and staff how RawTrack is used inside their organization.

06

Sharing and third-party services

RawTrack may use configured service providers only to deliver system functions.

• Email providers may process email addresses and message content for verification, alerts and system notifications.
• WhatsApp providers may process phone numbers and notification text when WhatsApp notifications are enabled.
• Hosting and database providers store the application files and database for the installation.

07

Retention, export and deletion

Company records are kept while the account is active or while retention is needed for service, support, security, billing or legal reasons.

• Company admins should review and remove outdated operational records when they are no longer needed.
• Deletion requests can be handled according to the company agreement, service feasibility and applicable legal obligations.
• In some cases, data may remain temporarily in archiving or retention processes until the relevant cycles are completed.

08

Client responsibility

Each company is responsible for using RawTrack correctly inside its organization.

• Keep personal access safe and do not share admin accounts with unauthorized people.
• Give access only to people who need it for their role.
• Keep company contact, notification and billing information up to date.